Chances are that if you or a loved one opened up a shiny, brand new PlayStation 4 this past Christmas, you felt some frustration at your inability to connect to the PlayStation Network as you were hurriedly setting the new machine up. This was because Sony suffered a cyber attack at the hands of a group of cyber criminals (whose intent is little more than to just be terrible), cutting off access to the PSN for millions of customers, old ones and new ones alike.
In an effort to make up for this, Sony has recently announced a “holiday thank you” through the official PlayStation Blog in an effort to make up for the inconvenience. This “thank you” consists of the following, as announced by the statement:
Since access to PlayStation Network was impacted during the holidays, we wanted to show our appreciation for your patience by offering all PlayStation Plus members that had an active membership or free trial on December 25th a membership extension of five days. The extension will be automatically applied, so no action is necessary to receive the extension.
[…]In addition, sometime this month we will announce that for a limited time, we will be offering a 10 percent discount code good for a one-time discount off a total cart purchase in the PlayStation Store as a thank you to all PSN members.
While its nice to see Sony issuing an official response to and acknowledgment of their customers’ frustration on, arguably, the most important day of the year for new console sales, these “rewards” seem a little weak. For instance, when looking at Sony’s direct gaming rival Microsoft, affected players of Halo: The Master Chief Collection‘s chronic connectivity issues, just for the one game, will be seeing rewards including a free full month added to their Xbox Live membership, as well as an entirely new remastered single player campaign added to the existing framework of the game. Five more days and 10% off a digital purchase seems almost tame by comparison, but on the other hand, it’s certainly better than nothing.
While the acknowledgment is positive, the true test of the gaming networks will be in fortifying the affected networks to try and prevent, or at least minimize, these kinds of attacks in the future. One positive step may have been taken in that direction, as The Verge recently reported that one of the suspected cyber criminals involved was arrested in the United Kingdom. Time will ultimately tell if both the authorities and the companies themselves can make sure that something like this doesn’t happen again. For more developments on this story, keep a tab open to GeekNation.
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